The technical issue with Internet Banking login has now been resolved. We apologise again for the inconvenience caused. If you are still experiencing this issue, please call us on 1300 36 2000.
This section provides help if you are stuck or can't find what you are looking for. It also has the answers to the most frequently asked questions.
Although you don't have to be a member to apply for a loan, you must become a member if the loan is approved. Learn more about becoming a member.
You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, Internet or telephone banking transfer, at any of our branches or by a direct debit from another financial institution.
Statements are produced six monthly or more frequently on request. Duplicate statements can be requested at anytime from our office.
Account Balances and Statements are also available through our Internet and telephone banking services.
The security required will depend upon your individual circumstances. Examples of the type of security we may require are a mortgage over property and a Bill of Sale over an asset such as a motor vehicle. A fee is payable where this is required.
