The technical issue with Internet Banking login has now been resolved. We apologise again for the inconvenience caused. If you are still experiencing this issue, please call us on 1300 36 2000.
This section provides help if you are stuck or can't find what you are looking for. It also has the answers to the most frequently asked questions.
Although you don't have to be a member to apply for a loan, you must become a member if the loan is approved. Learn more about becoming a member.
The actual amount you can borrow is determined by your ability to meet the repayments of the loan. Wish to calculate how much you can borrow? Use our Loan Calculator.
You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, internet or telephone banking transfer, at any of our branches or using Bank@post. Learn more about these repayment methods.
Statements are produced six monthly or more frequently on request. Duplicate statements can be requested at any time from our office.
Account Balances and Statements are also available through our telephone and Internet banking services.
We will take a Bill of Sale over your vehicle as security. To enable this to be registered with PPSR there will be a small fee involved.
If the bank has taken security over your vehicle, you will be required to have the vehicle comprehensively insured. The bank can offer a quote on your vehicle before purchase to make the loan process more efficient.
