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Information for Members with existing QBE Policies 

We are excited to inform you that Unity Bank has partnered with CGU Insurance, a subsidiary of Insurance Australia Limited (IAL), to offer insurance products to our members. CGU has an extensive history of providing insurance solutions throughout Australia, and we are delighted to offer their products to our valued Members.

Effective from 27th February 2023, Unity Bank will no longer distribute insurance products from QBE Insurance and instead we are offering products issued by CGU Insurance.

Our partnership with CGU Insurance allows us to continue to help you with your insurance needs. CGU Insurance is committed to delivering comprehensive insurance policies that provide you with peace of mind.

At Unity Bank, we remain committed to providing our members with exceptional service and support. If you have any questions about our new insurance provider or need assistance with your policy, please do not hesitate to contact us. We look forward to continuing to help you with your insurance needs through our partnership with CGU Insurance.

Frequently Asked Questions:

Will this affect me as a Unity Bank member?
This change will only impact you if you hold a general insurance policy with QBE.

When will Unity Bank make this change?
From February 27, 2023, Unity Bank will no longer distribute QBE products. We have chosen to distribute general insurance products through CGU.

How does this affect my QBE insurance policy?
If you are a current insurance policy holder, nothing will change until your policy is due for renewal, and you will be offered insurance provided by CGU.

• You will receive a letter from Unity Bank at least four weeks before the renewal date.
• Please review the letter carefully as it will contain information about the new CGU policy offer, invitations to insure, Product Disclosure Statement, and payment options.
• If you decide to accept the offer or would like to make changes to your policy, please contact the CGU Customer Care Team on 13 22 94 once you receive your invitation to insure.
• You will not receive a renewal notice from QBE, and your policy with QBE will not be renewed unless you contact QBE directly.

Will Unity Bank still help me if I change to CGU Insurance?
Yes, Unity Bank will provide all the support you need as a Unity Bank Member for general insurance offered through Unity Bank.

What if I do not want CGU Insurance?
If you choose not to insure with CGU, you can visit findaninsurer.com.au for information on other insurance options.

Where can I find more information?
You can learn more information about CGU through their website or by calling the CGU Customer Care team at 13 22 94.

For QBE Insurance, you can contact them at 133 723 or through their website.

Important Information
Unity Bank Limited ABN 11 087 650 315, AFSL 240399 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited trading as CGU Insurance ABN 11 000 016 722, AFSL 227681. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from here. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services.