The technical issue with Internet Banking login has now been resolved. We apologise again for the inconvenience caused. If you are still experiencing this issue, please call us on 1300 36 2000.
This section provides help if you are stuck or can't find what you are looking for. It also has the answers to the most frequently asked questions.
Although you don't have to be a member to apply for a loan, you must become a member if the loan is approved. Learn more about becoming a member.
The loan amount is limited by your ability to meet your repayments. Wish to calculate how much you could borrow? Use our Loan Calculator.
You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, internet or telephone banking transfer, at any of our branches or using Bank@Post.
Statements are produced six monthly or more frequently on request and duplicate statements can be requested at any time from our office (fees may apply). Account information is also available through our telephone and Internet banking services.
It is recommended that you take out insurance on your loan.
