In handling your personal information, Reliance Members Banking is committed to complying with the Privacy Amendment (Private Sector) Act 2000, the National Privacy Principles (contained in that Act), the Privacy Act 1988 and the Credit Union Code of Practice.

Collection and Use of Personal Information

We collect personal information from you when you apply for membership and when you apply to use our products and services.

We collect information to enable us to:

• Provide membership benefits to you
• Provide you with the products and services you require, and
• Provide you with information about products and services available to you from Reliance Members Banking and associated businesses including information about discounts, competitions and special offers.

Providing Your Personal Information to Other Organisations

In providing products and services to you it may be necessary for us to provide your personal information to other organisations with whom we conduct business.

Such organisations include related entities, solicitors and legal advisors, accountants and auditors, printers and mailing services, insurers, collection agents, conveyancers, Credit Union Services Corporation Australia Ltd (CUSCAL) and government agencies which regulate our financial institution.

Your personal information is only provided to those entities to the extent necessary to enable us to provide our products and services to you, and to the extent required by law.

Marketing Information

If you consent to us doing so, we may provide you with information from time to time about new products and services available to you from Reliance Members Banking, or other businesses with whom we have a relationship.

Your consent to our providing this information to you will be implied unless you notify us that you do not wish to receive this information. You may do this by completing the Marketing Opt-out form attached to our Privacy Statement brochure or by contacting our Privacy Officer on 13 24 40 and advising them that you do not wish to receive marketing information.

What If You Do Not Wish To Provide Us With Information

In order to provide products and services to you, we require information about you. If you do not provide us with all the information we require we may be unable to accept your application for membership or provide products or services to you. If you do not provide us with your Tax File Number there may also be taxation implications for you.

Your Rights

Under the Privacy Act you have the right to access personal information we hold about you. If the information is incorrect, you have the right to require us to amend the information.

Because our members are our owners, we regard privacy as a right and not a privilege. Reliance will do all we can to respect the trust that you have placed in us.

Further Information

Should you have any questions in relation to Privacy, require further information about our Privacy Policy or access to your personal information, please contact Reliance Member Banking's Privacy Officer on 13 24 40. Alternatively you may write to:

The Privacy Officer
PO Box 330
Bathurst NSW 2795