When you deposit a cheque to your Reliance account, including Bank and ATO cheques, it will take 4 working days to clear, but may take longer in some cases, such as public holiday periods or if it is a foreign cheque. Please note that you will not be able to withdraw any of the proceeds of a cheque until it is cleared.
If you cross a cheque, it is a direction to us to pay the cheque into an account at a bank or other financial institution. A crossing does not actually prevent the cheque being negotiated or transferred to a third party before presentation to a bank or financial institution for payment.
Crossing a cheque means drawing 2 lines clearly across the face of the cheque as shown above. When you cross a cheque or add the words ‘not negotiable’ between the crossing you may be able to protect yourself, but not always, against theft or fraud. This crossing sometimes serves as a warning to the collecting financial institution, if there are other special circumstances that it should inquire if its customer has good title to the cheque.
When you add the words ‘account payee only’ between these lines you are saying that only the named person can collect the proceeds of the cheque. These words may give you better protection against theft or fraud. It would be prudent for the collecting financial institution to make inquiries of the customer paying the cheque in, if the customer is not the payee of the cheque.
Your pre-printed cheque forms have the words ‘or bearer’ after the space where you write the name of the person to whom you are paying the cheque. The cheque is a ‘bearer’ cheque. If you cross out the words ‘or bearer’ and do not add the words ‘or order’, the cheque is still a bearer cheque. You can give yourself more protection against theft or fraud by crossing out the words ‘or bearer’ and adding the words ‘or order’.
You can stop payment on a cheque by putting the request in writing with sufficient particulars to identify the cheque.
You must, of course, do this before we have paid the cheque. A dishonour fee will be charged should the cheque subsequently be presented.

When filling in a cheque:
We can dishonour your cheque or not pay on it if:
We can provide you with a personal cheque facility which operates from your savings account. Making payments by cheque is simple, flexible and easy. Cheques are widely accepted and you don't have to worry about carrying large quantities of cash.
We also provide you with a deposit book to enable you to deposit extra funds.